Shipping Policy

At Uninki, we strive to deliver your orders efficiently and reliably. Our goal is to ensure your shopping experience is smooth from the moment you place an order to the time your package arrives at your doorstep. We offer a variety of shipping options to meet your needs, with international shipping available to many countries worldwide.

 

Free worldwide shipping

Shipping Options

We partner with trusted couriers such as DHL, USPS, and our own UninkiPacket service to ensure fast and reliable delivery. Once your order is shipped, you will receive a confirmation email with tracking information to follow your package.

Processing Time

Once your order is placed, we typically process and ship your items within 1-3 business days. Processing times may vary depending on the product, its availability, and any custom design requirements.

Free Shipping

$0
We offer free standard shipping on all of our products. Shipping fees are calculated based on the delivery destination and the weight of your package at checkout.

Domestic Shipping (Japan)

Free shipping
Delivery in 3 to 7 working days

International Shipping

Free shipping
Asia : 3 to 5 working days
North America & Europe: 7 to 15 working days
Rest of the world: 10 to 20 working days

Express Shipping (CJ Dropshipping Express, DHL, FedEx, UPS)

$25.00
Delivery Time: 5 to12 business day. Ideal for customers who prefer faster delivery. Costs vary based on product size, weight, and destination.

Custom Fees & Taxes

For international orders, please be aware that additional customs duties or import taxes may apply depending on your country’s regulations. These fees are not included in our shipping costs and are the customer’s responsibility.

Delayed or Lost Packages

While we aim to deliver within the estimated timeframes, external factors such as customs processing, weather conditions, or holidays may cause delays. If there is any significant delay in shipping your order, we will notify you as soon as possible.

If your order is delayed beyond the estimated shipping time, please contact our support team, and we will work with the courier to resolve the issue. For lost packages, we will assist in investigating the issue and provide a solution as quickly as possible.

Returns and Exchanges

We offer a 30-day return policy for most items. Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer. Items such as custom or personalized products may not be eligible for return.

  • Dedicated secure facilities
  • Customs clearances
  • Online inventory reporting
  • Full order management & back office integration
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